PREPARE YOUR TRIP
Valuable information for an ideal vacation.
TIME ZONE
The state of Quintana Roo is in GMT -05.00 and does not switch to winter time. There is therefore -5 hours of time difference with London in winter and -6 hours in summer. It is currently : in Playa del Carmen, Quintana Roo.
Important note: the rest of the states in the Yucatan Peninsula change to winter time!
CURRENCY
The Mexican currency is the Peso. The symbol “$” is the same as the US Dollars. You can pay in US Dollars anywhere you go and receive cash change in pesos. There are many exchange offices (casas de cambio) to change your money into Mexican pesos.
VISA
Citizens of EU member states receive a free 180-day visa upon entry into Mexico subject to having a return flight airline air ticket.
This is the form you will have to complete on your arrival flight’s airplane https://www.mexicotouristcard.com/
Save time and fill it in advance!
Note that in if you are landing in Cancun airport you will not need to fill the form anymore since November 2022.
ELECTRICAL OUTLETS
Mexico has the same type of electrical outlets as in the United States in 110V .
In the supermarket you will find adapters as in the photo for around 1 euro that works with most recent european chargers or electronic devices .
TELEPHONE CALLS
To call Mexico from abroad the country code is: + 52 or +521.
The single number for emergency calls is 911.
HEALTH
No special vaccine is needed to travel to Mexico. It is not recommended to drink the tap water .
When needed COSTAMED is recommended hospital to go to in Playa del Carmen.
TRANSPORTATION
ADO is the most reliable bus company with regular airport transfers and inter-state travel as well.
There are also “colectivos” (small vans) that will stop where you ask them to on the road. Approximately 50 pesos for a ride from Playa del Carmen to Tulum.
FLIGHTS
Air France, Lufthansa, Swissair, Tap, Aeromexico, Iberia, British Airways : over 15 regular direct flights from Europe to Cancun per week. To find the best option for you have a look on Kayak: 
,Additional questions? Please send them and we’ll get back to you as soon as possible! Our business hours are from 8am to 6pm.
It is currently: in Playa del Carmen.